Frequently Asked Questions

How does the program work?

Membership to the PivotRx Program provides you with access to 1,000+ medications on our list, for FREE or in some cases, at significant discount to our members!

What will the quantity be that I receive for free?

There is a maximum quantity limit of 30 days' supply.

What type of membership card will I receive?

Our members receive a digital identification card upon enrollment and have 24/7 access to copies within their member portal. 

Are brand medications available?

No. However, our team of pharmacists can help identify whether you are eligible for coupons, international options or determine if there is an equivalent drug to help meet your medical need. 

Is there a limit to how many medications I can fill?

No. You can fill as many covered medications, as necessary.

Can I go to any pharmacy

There are over 68,000 pharmacies included in our network. We strongly recommend and encourage you to utilize your local pharmacy. We believe in supporting the local, “Mom and Pop” pharmacies in your community. Amazon Pharmacy is also available if you want your prescription(s) shipped directly to your home.

How do I access my account online?

Please go to https://www.pcarx.com/pages/members-section/members-home and follow the steps to complete your online registration